Search our Help Center to find the answers to your questions. If you're still having trouble, contact Citi Bike customer service at 1-855-BIKE-311 or via support form, now supported by Lyft.
Please direct all media inquiries and requests to firstname.lastname@example.org.
Please direct all sponsorship inquiries and requests to sponsors [at] citibikenyc [dot] com.
Interested in joining Citi Bike? Please see our Careers page for more information and to search for open positions.