Easy Enrollment: Tell us about your organization and where to send your bills, and we’ll set up your account.
Promote: We’ll provide you with the sign-up instructions and collateral to share with your employees.
Manage: Verifying that only eligible folks sign up under your account is part of the standard flow. We’ve got it covered for you.
Ride: Members can ride immediately after signing up by using the Lyft or Citi Bike apps.
Citi Bike for Business memberships include an unlimited number of 45-minute rides in a 12-month period on classic Citi Bike bicycles. The rider is responsible for any additional usage fees that are incurred (for example, if they choose to upgrade to an ebike or take a trip longer than 45 minutes).
You’ll only pay for the members of your organization who join through your account.
When you’re ready to join the Citi Bike for Business program, please complete the enrollment form. We’ll follow up with your dedicated account info and sign-up instructions for your employees.
We’re here for you. Whether you have a question about your company’s account, or an employee needs help, there’s a team of friendly folks at Citi Bike dedicated to the Bike for Business Program. Our mission is to get new butts on bikes! Let us know how we can help.
We will invoice you on a quarterly basis for all of your people that sign up for a membership in each quarter. Paying your invoice is fast & easy using the Online Credit Card Payment Portal.
I have a code from my employer, how do I sign up?
When you’re ready to sign up for your discounted Annual Membership and have received your promo code from your employer, please follow these steps:
Go to citibikenyc.com and Log in* or Join.
Under Annual Membership, click Select.
Click Enter promo code.
Enter your Promo codein the pop-up and click Done.
If your program requires email verification, follow the redirect to enter your work email address and click Verify for an email sent to complete verification.
Once verified, click Redeem your offer to see the discounted membership price. Finish checking out.
* If you already have a Lyft account, log in using the phone number on that account.
How do renewals work?
Corporate memberships do not auto-renew. To renew a membership into your company’s program wait until your current membership expires to renew and then follow the same instructions above.
This is awesome! If I sign up now, when can my employees start riding?
After you fill out the enrollment form, we’ll have your account all set up within 72 hours. Once we send you the signup information, share it with your team, and employees can start signing up and riding immediately!
My employees are currently working from home. Can this be used for reasons other than a commute to the office?
Yes! With a Citi Bike annual membership, there are no limitations regarding timing, location, or reasons for riding. Your employees will be able to take unlimited 45-minute rides for an entire year and have access to our entire Citi Bike system.
How can I ensure only my employees sign up for the discount?
To access an organization’s special rate, employees will sign up using a unique program code for your organization. For enhanced validation, we can require employees to verify their work-issued email through the registration process.
What happens if an employee leaves my company?
When an employee leaves the company, there is no action required by the program manager. Their Citi Bike annual membership is good for a full year, even if the employee leaves your organization before the subscription is up. You will not receive a refund or prorated amount and the employee will be responsible for their own renewal.
Can an existing Citi Bike member take advantage of the discount?
Yes! Employees that are existing members can take advantage of your organization’s subsidized rate.
If an employee signed up for a membership within the past 14 days: We’ll cancel their current membership so they can join into your company’s program. Please have the individual reach out to Citi Bike Customer Service for assistance.
If the employee has been a Citi Bike member for more than 14 days: They can take advantage of the subsidized rate when their membership comes up for renewal, if they are still an active employee at the time of renewal. After their current membership expires, they can renew by following the instructions below.
Can we buy 1 membership and share it amongst my employees?
Memberships are non-transferable and cannot be shared among users.